Quick answers, key links, and how to reach the team.
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Contact the Team
Right channel, fast answer.
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For any account questions — CRM access, company email setup, billing, anything operational — reach out in Slack or email the team at team@7figureclosingclub.com, and/or open a ticket in the Slack support ticket channel.
Don't text the founder about ops issues — the Executive Assistant handles those. Right channel = fast answer.
Setter Portal → How to Book. Book on the spot, confirm the show, add your Senior Data notes to the Google Calendar event, stay in text to the Zoom.
Do I quote a price to leads?
No. The closer handles pricing. Pre-frame it's a mentorship with an investment, then hand off.
What notes do I have to capture on every set?
Primary pain, emotional driver, past failures, decision-maker status, money comfort (payment/credit/limits), and urgency (1–10). See Setter Portal → Call Flow & Notes.
Which Slack channels do I use?
Public channels are for the team; the support ticket channel is for inquiries and ops requests. Tag one person, use threads, search before you ask.
How do I submit call recordings?
Record every set, then post the link in the #callrecordings-posthere Slack channel with the lead's name and date. More in Setter Portal → Call Recordings.
Why do we record calls?
We use the audio and transcript to review your calls, build scorecards, spot where leads drop off, and coach you faster. The more clean calls we have, the better we can help you improve.
How do I set up Fireflies?
Download Fireflies and log in on both your computer and phone, using your @7figureclosingclub.com email so you can be added to our Fireflies team.
Calling from your phone? Start the recording from the Fireflies desktop app (quick guide).
Put the call on speaker so your computer clearly picks up both you and the prospect.
Calling through the CRM/LeadConnector app (Go High Level's mobile app — same login as the CRM)? Same process: call from the app on speaker, record through Fireflies on your desktop.
Do one 30-second test call first, then check Fireflies to confirm the audio and transcript came through clearly.
My audio or transcript isn't coming through — what do I check?
Usually a Zoom audio conflict. If you're in the Zoom boiler room while calling, Fireflies may capture the room audio instead of your call, or mix both. Fix it by leaving computer audio while staying in the room:
Stay inside the Zoom meeting.
By the mute button (bottom left), click the small arrow next to the mic.
Click "Leave Computer Audio." You're still in the room, but the button now reads "Join Audio."
Note: muting is NOT the same as leaving computer audio. Mute only turns your mic off; leaving computer audio fully disconnects Zoom from your audio so Fireflies can pick up the actual call.
